Frequently Asked Questions
Everything you need to know about our high-performance gear.
What payment methods do you accept for orders?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How long does shipping take for electronic components?
Standard shipping typically takes 3-7 business days. Expedited options are available at checkout if you need your gear faster.
Do Fantech products come with a warranty?
Yes, all our electronic products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy for open-box items?
You can return items within 30 days of delivery. Please ensure the product is in its original packaging with all accessories included for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your peripherals compatible with both Windows and Mac?
Most Fantech devices are plug-and-play compatible with Windows, macOS, and Linux, though specific customization software may be Windows-exclusive.